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Questions and answers

Please click on the product category under the "Questions & Answers" tab, where you can find the most frequently asked questions for each product category.

Both ride-on vehicles offer an equally optimal start to child mobility. They playfully train children in simple movements, such as strongly pushing off from the ground in combination with the first steering movements. The difference in these vehicles lies in their range of use ("Pukylino" only indoors, "Wutsch" indoors and outdoors) on the one hand, but also in the development level of the child.

"PUKYlino" is primarily designed for indoor use. Prerequisite: The child must be able to stand and walk with assistance. We recommend "PUKYlino" for children from 1 year onwards, or from 75 cm in height. The seat height of the "PUKYlino" is approx. 22 cm. Because "PUKYlino" is often the first vehicle for the child, special parental care should be taken when "PUKYlino" is used: Observe the child closely to see if it can handle the vehicle without problem. Bumping into an obstacle at full speed can cause the child to fall over. We therefore recommend that "PUKYlino" is used exclusively on level floors in indoor spaces, free from obstacles.

"Wutsch" is equally designed for indoor use, but can also be used outdoors, because it has a different geometry due to its pending axle. Because of this pending axle, it provides ideal balance training for its small rider, in addition to the combination of steering and leg movements. For this reason, "Wutsch" is the perfect preparatory stage for a learner bike.

Prerequisite: The child must be able to stand and walk without assistance. We recommend "Wutsch" for children from approx. 1 1/2 years onwards, with a height of approx. 80 cm. The seat height is approx. 24.5 cm.

"Pukylino" or "Wutsch" are the ideal vehicles to introduce child mobility. These vehicles are however primarily designed for indoor use, because children who have never sat on a ride-on vehicle at first automatically pull themselves close to the handlebar (which they hold on to for security). As a result, they intuitively move their balance forward in direction of the steering axle, and can tip over the front axle if they drive their front wheels against an obstacle at speed. For this reason, we advise against attaching a handlebar basket to these vehicles. This effect is adversely influenced by the weight of the basket and because it juts out quite a bit. We rather recommend the use of the PUKY "LT1" handlebar bag for these ride-on vehicles, which is available in many fashionable colours and which can be mounted very easily using velcro.

Children who are just starting to use a learner bike are mostly not yet able to use a handbrake effectively or to coordinate it. Quite often, they cannot muster enough force with their little hands to press the hand brake lever strongly enough - in addition, they are not yet able to adequately coordinate different movements (looking around, balancing, steering and then braking as well) at the same time.
 
Parents should never have the false sense of security that the child is able to bring their vehicle to a standstill independently and in a controlled fashion by using the brakes (this is extremely dangerous, especially on steep terrain, etc.). However, observation shows that even children that are experienced in using learner bikes continue to enjoy learner bikes for a long time, even if they may already be able to control a bicycle. For this reason, it makes sense to equip learner bikes with a child-friendly brake system.

A steering angle limiter is dangerous on a learner bike because the handlebar automatically points steeply upwards when the vehicle is lying on the floor, and cannot automatically turn away when a child falls on it. In extreme cases, severe injuries can be caused by falling on to this end of the handlebar with the upper body, abdomen or genitals. Such a steering angle limiter should be avoided in the interest of you child's safety, and that of all other small test pilots.

The handlebar of a learner bike should be adjusted so that the child can sit as upright as possible and finds it easy to grip the handlebar. The arms should not be fully extended, but slightly bent. This is the only way that the child can have an optimal overview and can react to possible risks in good time. If the handlebar is set too low, the viewing angle is drawn too much to the floor. The child first has to lift their head to get their bearings, and as a result, loses valuable reaction time in dangerous situations.

The learner bike saddle should be adjusted so that the child can safely reach the floor with their feet when they are in a seated position. The legs should even be bent a little while riding, so that the child can strongly push off from the floor.

PUKY vehicles are designed so that they are always a good compromise between the maximum service life and optimal, child-friendly geometry. This is the only way to ensure that the vehicles can be controlled by children as safely as possible. It is unfortunately not possible to answer this question in general terms, because the proportions of the extremities to each other tend to differ for each person. We therefore recommend that you are guided by the inseam length specifications suggested by us.

Information on how to correctly measure the inseam length of your child is provided under the heading "How do I find the right bicycle size". The method for measuring the inseam length for a learner bike is identical to the method used for a bicycle.

Yes, but only to the LR 1L model (not to LR M or LR 1). The conversion is complex, because the HR rim must be replaced. The rim must be replaced because the brake pads must be firmly attached to it, and the original rim (without brake) does not offer an attachment option.

A freewheel hub has a locking ring on the right hand side of the front wheel hub (as seen from above, in the direction of travel).

Switching on automatic freewheeling ensures that the tricycle can be pushed safely. Only in this mode can the feet of your child rest on the pedals without the pedals being turned by the pushing movement. The outer locking ring on the right hand side of the front wheel hub (as seen from above, in the direction of travel) is pulled outwards to switch on automatic freewheeling mode.

Rigid direct drive should be set if the automatic mode impedes the tricycle learning phase (e.g. during reversing). Simply press the outer locking ring back into the front hub to do so.

To do so, the markings of the locking ring should match up with the markings on the hub. Turning the wheel while pressing the locking ring inwards makes it easier to find the locking position.

The only difference between these two vehicles lies in the type of tyres:

The CAT 1S has comfortable EVA (foam) tyres with good rolling characteristics. This type of tyre is virtually maintenance free.

The CAT 1L has even more comfortable pneumatic tyres (tyres with tubes) with even better rolling and handling characteristics - however, it is not maintenance free. The air in these tyres should be pumped up at certain intervals to maintain their outstanding rolling behaviour.

It is not easy to answer this question because the length of their extremities is different for every person. You can use the following size recommendations as a rough guide for the selection of a suitable Go-Cart size, but we always recommend a seat test at your closest PUKY specialist dealer (see dealer search).

The saddle is set to the waist level of the child as a first rough guide. "When the saddle is set to its optimal height, the ball of the foot reaches the pedal at its lowest point, without that leg being fully extended. Especially at the beginning, it is fine for the saddle to be set slightly lower", recommends Frank Schneider, mountain bike pro, riding technique instructor and unicycle fan.

A helmet should also be worn when unicycling. "While it is easy to intercept unwanted descents from a unicycle with both legs, a fall can never be totally ruled out," Torsten Mendel of Abus security specialists points out. As a rule, the ideal clothing for unicycling is "not too loose, better a tighter fit but comfortable, so that movement is not restricted", adds Stephanie Haid from Vaude clothing specialists. She recommends functional clothing, such as cycling shorts with seat pads, which are specifically available for children.

Getting on and off

Getting on the unicycle, riding it and getting off are the basic techniques for unicycling. Each should be internalised separately.
Getting on always starts behind the unicycle and for beginners, a support should be within reach. The shoulders of mummy and daddy are suitable, as well as a lantern or a wall.
To start, you place the unicycle parallel to the wall and move one of the two pedals to its lowest position. Next, use the wall a support, wedge the saddle between your legs and place one foot on the bottom pedal. Similar to climbing stairs, gather a little momentum and place the other foot on the top pedal. The unicycle moves to its upright position and getting on was successful. After repeating this several times, you can now familiarise yourself with this new way of sitting and cycling, by trying to alternate between forwards and backwards movements for the first time. Use quarter turns with the pedal, forwards and backwards. Always keep one hand on the safe wall or the helper during the first attempts. After all: First practice in safety, then enjoy! ""Getting off should be practised until one can easily do so both in front and behind the unicycle"", Schneider recommends. His tip: Always hold the unicycle by the saddle with one hand, so that you do not hurt yourself or others if it topples over!

The first metres to success

Once it is possible to get on and off smoothly, nothing stands in the way of the first attempts to ride the unicycle. According to Schneider, the body weight should be "largely supported by the saddle and not by the pedals when riding a unicycle." The back remains straight and forms the imaginary extension of the seat tube. Not just steady pedalling, but also the correct viewing direction is crucial for a smooth ride: "So take your eyes away from the floor and look straight ahead", the expert continues.
He recommends two helpers, who provide their shoulders as a "moveable" side support and accompany the "rookie" on their first metres. From the outset, the support should be as passive as possible. So take note, parents: Offer your shoulder, but do not force your child to use the support!

By the way: Champions are not made in a day. This also applies when learning to balance on one wheel. The initial line of travel is rarely straight. "But if one diligently continues to pedal, directional stability improves, the arms move about less and less, and it soon becomes possible to make the first intended turns", Schneider concludes reassuringly.
Both small artistic performances or the first descent of a three thousand metre high mountain on an all-terrain unicycle are possible as a result.

When buying a children's bicycle, take care that your child can touch the ground with the ball of their feet in the lowest saddle position (not just with the tips of their toes), so they have the necessary stability. Base this on the minimum inseam length provided by us beside the bicycle product images.
 
Determining the inseam length
 
Place the child (preferably without shoes) upright with their back against a wall and ask it to clamp a book (or similar) firmly between their legs at the crotch. Now you can measure the correct inseam length using a tape measure or measuring ruler between the upper edge of the book and the floor.

Cycling begins by mastering balance, which can only be learned without training wheels. Training wheels disrupt this learning process, because children get use to an artificial way of cycling and then have to make a lot of effort to unlearn it after the training wheels are removed.

Our advice: Do not use training wheels! We recommend our bicycle training aid for learning how to cycle without training wheels.

Because children under 8 years of age are not allowed to drive on the road (Germany), but still move around in areas close to traffic (e.g. on the sidewalk), they must of course be easy to see by other traffic participants (especially when it gets dark). All PUKY play bicycles are therefore equipped with extra large reflectors (front and rear), which immediately attract attention at the onset of darkness. A complete lighting system according to the StVZO (German road traffic regulations) does not make sense in this context, because only children that are at least 8 years old are allowed to drive on the road, and a complete lighting system would add unnecessary weight to the child's bicycle.

Children under eight years of age must use the sidewalk to ride their bicycles in Germany, children aged between eight to ten years are allowed to use it to ride a bike. Once they are 10 years or older, they have to ride on the road or on a bicycle path. The purpose of the regulation is to protect cycling children from faster traffic participants.

ABUS frame locks with item numbers: 44, 52, 485, 495, 4850, 496 and 4960 can be mounted on our current models approved under the StVZO (German road traffic regulations) (Crusader and Skyride).

The bicycle helmet should be checked for visible defects at regular intervals. Minor scratches do not reduce the protective effect.

But a bicycle helmet should always be replaced immediately after a fall or a strong impact, because this can significantly impair the protective effect of the outer shell, even if no damage is visible on the outside.

In addition, a bicycle helmet should be replaced with a new helmet after maximum of 5 years, because the ageing of the material (due to environmental influences and UV radiation) means that it cannot retain its original protective properties after this time.

This is technically possible, but the FLH bicycle training aid (Item no.: 9989) was designed exclusively for bicycles. It is intended to replace the standard bicycle seat during the learning phase. Because the seat of the learner bike has to meet completely different ergonomic requirements than a bicycle seat, installation is not recommended.

We do not recommend installation, because the bicycle safety flag, when installed on a learner bike, constricts the freedom of movement of the novice cyclist when getting on and off the bicycle (depending on the angle) and can also distract them by its momentum (swaying).

The seller of the product, e.g. your local specialist PUKY dealer, is your contact if a claim arises under the warranty. You can assert your warranty claims there, by presenting the sales receipt and the type number glued to the vehicle. The seller has the right to choose the way in which the warranty claim is processed. If a claim arises, we therefore ask you to discuss its further processing with the seller. Processing claims directly with PUKY is not possible for technical reasons.

Since the "Princess Lillifee" and "Capt'n Sharky" series vehicles, which are produced under licence, are wholly produced by PUKY, spare parts can of course be reordered for these vehicles as well. However, we ask for your understanding that for licensing reasons, flags and decorations from these series can only be ordered through dealers - and only upon presentation of the purchase receipt and the vehicle type number of the vehicle (see manual for location).

Here you will find information on the maximum weight on PUKY vehicles


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